Co-founder and COO at T-Consulting
Radhika P Nair
Head of Content
Write for the Bugle
If you have an idea that will move our industry forward, we'd like to hear it.I'M INTERESTED
Stay up-to-date on all things SuperOps.ai
MSP marketing never ends. Here's why that's a good thing
I remember chatting with a friend of mine who also happens to be an MSP business owner, and at a certain point the conversation turned towards work. No matter how hard we try to keep things light, the topic of MSP marketing eventually rears its ugly head. At this point, we’ve learned not to fight it.
Introducing side conversations—an easy way for MSP technicians to manage their communication
A technician’s life is already challenging on its own. They’re diagnosing issues, they’re fixing things, they’re procuring items for their clients… and in between all of this, they’re constantly communicating with all parties involved.
7 automation-driven ways SuperOps.ai can maximize your MSP’s productivity
We all want our business to be at its productive best to ensure that we’re making the most of the opportunities we have. But productivity only translates into tangible value when it’s channeled in the right direction.
15+ MSP Events to Watch Out for in 2023
The pandemic forced people to work from home and switch to remote working. It restricted access to events and limited peer networking opportunities. After two long years, events and conferences began picking up their pace in 2022 and this year it is back with a bang with multiple events scheduled around the year.
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What's next for MSPs in 2023? Our top 5 industry predictions
The demand for managed service providers (MSPs) has been on the rise in recent years, as more and more businesses recognize the value of outsourcing their IT services, support, and strategy to specialized professionals.
SuperOps.ai wins 17 awards across categories from G2 in its Winter 2023 report
G2, one of the world’s best software marketplaces, and a review platform trusted by millions of buyers worldwide, just awarded SuperOps.ai with 17 badges across categories like Best Support, Best est. ROI, and more. SuperOps.ai officially steps into the High Performer quadrant in G2’s Winter 2023 announcement.
Cash flow for MSPs, now made predictable—with SuperOps.ai’s in-built quote management
Staying true to our vision of providing a unified platform for MSPs for all their business operations, we bring to you powerful quote management functionality built into SuperOps.ai. Enough with the struggle of juggling multiple tools all day, every day.
The SuperOps.ai product and business philosophy
I have always believed that building a startup or a product is a privilege and a responsibility not to be trifled with. When customers and employees put their trust and faith in us, we need to live up to it. Also, the impact that a successful startup can create is immense, for not just the employees and customers but also for the larger community. That is why we want to be mindful of the manner in which we go about creating and scaling SuperOps.ai, both as a startup and as a product. We wanted to be very clear about the philosophy we would follow.
Cloud solutions - the future of IT services
Everyone’s looking for an easier and faster way to get their work done. For IT, the faster way is cloud solutions. Before we get into why you should opt for the cloud, let's understand what cloud and on-premise solutions are.
Subscription management simplified—introducing Pax8 for SuperOps.ai
The world today runs on SaaS - Software as a Service. It has never been easier to plug in and use software to simplify and automate a variety of business processes. It’s no surprise that businesses, big and small, use a variety of cloud solutions to ramp up their operations. But it’s a different story for MSPs who manage and procure it for their clients.
Everyone's talking about AI for MSPs. What does AI really mean in IT?
The buzz around AI and machine learning refuses to quiet down. In recent years, professionals from a diverse array of industries have been taking interest in AI, ML, automation, and cybersecurity, and the manner in which these technologies are transforming the way people live.
The different cybersecurity threats and how MSPs can prevent them
The internet is rife with a multitude of digital risks that threaten to compromise our personal lives and the integrity of our businesses. Ransomware, phishing bots, trojan horses…the risks posed by malware steadily increase each day.
SuperSummit London - the first step to road to a million
Heartfelt conversations, inspirational calls to action, 186 pints of beer and 8 bottles of wine - all this and more were consumed at our first in-person SuperSummit in London, focused on helping MSPs navigate the path to 1 million with ease.
[Infographic] Why Cybersecurity should be at the core of every MSP
When modern warfare is increasingly being fought in the digital world as much as in the physical world, cybersecurity becomes a matter of prime concern. And MSPs become warriors on the digital frontlines as they focus on keeping their clients, ranging from Government organizations and business conglomerates to NGOs and small businesses, safe.
4 ways intelligent alerting can transform your MSP business
Noise reduction has been a big talking point in the MSP industry for years now. MSPs have tried to lower the cacophony for a long time, but the reduction in noise has always come at the cost of visibility. Things needed to change.