I graduated in Political Science, sure that I would have become a social worker. After finishing college, though, I took the chance of co-founding T-Consulting, a Managed Service Provider that focuses on cybersecurity and business continuity. Today, I am the COO of my company. I am a TEDx speaker, a member of the EMEA advisory board of one of the biggest cybersecurity companies globally, and a teacher. If I have to describe my leadership style, I always use Maya Angelou's words: "I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."
Why are managed service providers scared of the word 'operations'?
If you are here reading this article, chances are you're going through one of the most common stages in the life of an MSP (managed service provider). It's probably been a few years since you started your business, and you feel that you still need to dot the i's and cross the t's.