There are mistakes you can sweep under the rug and there are mistakes that pull the rug from under you.

MSP owners work tirelessly to build great brands, awesome teams, and an enviable portfolio of clients. But they don’t have to keep at it forever.

Many MSP tech providers believe "they can” increase prices and customers will have to accede. SuperOps.ai's philosophy is different.

Startups live and die by the people working for them.

I have always believed that building a startup or a product is a privilege and a responsibility not to be trifled with. When customers and employees put their trust and faith in us, we need to live up to it. Also, the impact that a successful startup can create is immense, for not just the employees and customers but also for the larger community. That is why we want to be mindful of the manner in which we go about creating and scaling SuperOps.ai, both as a startup and as a product. We wanted to be very clear about the philosophy we would follow.

There are dreams, and then there are DREAMS. “Road to 1 Million” is one of our DREAMS.

Not all acquisitions are made equal. Some are ideal marriages with synergies made in corporate heaven, while others are back alley deals gotten into for superficial convenience.

Is your MSP business getting too big for one person to manage? Time to start working on your business rather than in it.

Find out how SuperOps.ai gave software developers greater ownership of the feature building process by doing away with a separate Quality Assurance team.

We at SuperOps.ai wanted to create a meaningful and long term impact this International Women’s Day. We are making a commitment.

So you want to start an MSP business but don’t know where to begin. The high growth potential of the managed services market leaves the industry ripe for disruption but you are probably not the only one who noticed it. Starting and running a business can be equal parts rewarding and daunting in this competitive environment. This post will help you make the right first steps.

To tier or not to tier - that’s always the question when building out the security offerings your MSP will offer clients. Find out what fits you best in this second part of the series that builds upon the personal experience of the author.

It’s been a month since Freshworks went public on the Nasdaq stock exchange.

The pandemic came and changed the dynamics of the world’s business environment. Needless to say, MSPs had to make changes to their operations as well.

"SuperOps.ai? I haven't heard of it. Wouldn't it be better to join a big MNC like TCS, CTS, or Wipro?" "Are you sure you'll get your salary on time?" "What if the investors pull the plug and the company shuts shop? Do you have a backup plan?" "You have a family to take care of. Are you sure you want to take up a high-risk opportunity?"

The internet is rife with advice on when startups must hire their first marketer.

This time last year, my cofounder Jayakumar and I launched SuperOps.ai.

Building software is easy. At least it used to be. All you needed was a small team of full-stack engineers with an idea, a good understanding of your ideal users, and of course, the ability to write code. Everyone did everything — participating in DevOps, writing code, being well-versed in security practices, and bringing new feature ideas for the product roadmap. Ah, the good ol’ days, I tell you.

We're doing to podcasts what Twitter did to blogs. We're starting a new wave of short, tightly produced podcasts called SuperPod Bytes because, seriously, who has the time?

Where did it all start? What sparked the beginning of a super new company that aims to build super cool products for MSPs? Read on to find out.

Did you know there is another compensation structure similar to ESOPs? Well, it's called RSUs and this post is dedicated to what it is all about and how you can save tax on both RSUs and ESOPs.

I am a big fan of Star Trek, not only because I believe it's a great TV franchise, but also because it exudes great many lessons that startup founders can borrow.

ESOP, short for employee stock ownership plan, provides employees a stake in the company — an ownership interest. But it also presents hiring challenges for founders because most people are unaware of its potential value. And that's what we set out to explore in this article.

Are you wondering if starting up during these Covid times is a good idea? Arvind Parthiban, CEO & Co-founder of SuperOps.ai, shares his thoughts on the subject

Here are 7 useful tips for naming your SaaS startup, based on a true story

For decades, Artificial Intelligence was seen as this futuristic entity in science fiction movies that we might see at some point in our lifetimes.

Set your MSP apart with clear and measured Service Level Agreements you frame with your customers.