Startup

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Kaseya-Datto: A “marriage of convenience”, where customers pay the price

Not all acquisitions are made equal. Some are ideal marriages with synergies made in corporate heaven, while others are back alley deals gotten into for superficial convenience.

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What’s next for your solo MSP?

Is your MSP business getting too big for one person to manage? Time to start working on your business rather than in it.

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Why SuperOps.ai decided to not have a QA team and how we managed to pull it off

Find out how SuperOps.ai gave software developers greater ownership of the feature building process by doing away with a separate Quality Assurance team.

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This International Women’s Day we take the #PledgeForDiversity and to #BreakTheBias. Join us

We at SuperOps.ai wanted to create a meaningful and long term impact this International Women’s Day. We are making a commitment.

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Want to launch a successful MSP? Read this first

So you want to start an MSP business but don’t know where to begin. The high growth potential of the managed services market leaves the industry ripe for disruption but you are probably not the only one who noticed it. Starting and running a business can be equal parts rewarding and daunting in this competitive environment. This post will help you make the right first steps.

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The ideal security stack - part two

To tier or not to tier - that’s always the question when building out the security offerings your MSP will offer clients. Find out what fits you best in this second part of the series that builds upon the personal experience of the author.

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Creating 700 crorepatis makes all the difference, employee wealth creation matters.

It’s been a month since Freshworks went public on the Nasdaq stock exchange.

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Reinventing managed services

The pandemic came and changed the dynamics of the world’s business environment. Needless to say, MSPs had to make changes to their operations as well.

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Rethinking your decision to join a startup? Here's what you need to know

"SuperOps.ai? I haven't heard of it. Wouldn't it be better to join a big MNC like TCS, CTS, or Wipro?" "Are you sure you'll get your salary on time?" "What if the investors pull the plug and the company shuts shop? Do you have a backup plan?" "You have a family to take care of. Are you sure you want to take up a high-risk opportunity?"

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Why it is never too early to hire a marketer for your startup

The internet is rife with advice on when startups must hire their first marketer.

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Marketing your product during a pandemic — a startup founder’s dilemma

This time last year, my cofounder Jayakumar and I launched SuperOps.ai.

SUGGESTED STORIES

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IT documentation, the SuperOps.ai way

It’s time to trade that extra documentation tool. For a tool that’s more effective. For a tool that's accessible. For a tool that’s built into your workspace. For SuperOps.ai.

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Why your MSP needs a PSA

TL;DR: Your MSP relies completely on your, and your technician’s, ability to deliver exemplary service to your clients. PSA helps you do just that.

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Is your MSP recession-proof?

A slowdown here, a downturn there, talk of recession is everywhere. But how does it affect us in the MSP world? And, what should you be doing to not just survive, but thrive?