Startup

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Six mistakes that are killing your MSP

There are mistakes you can sweep under the rug and there are mistakes that pull the rug from under you.

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Thinking about exiting your MSP? Read this before you decide

MSP owners work tirelessly to build great brands, awesome teams, and an enviable portfolio of clients. But they don’t have to keep at it forever.

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Your software should not be expensive

Many MSP tech providers believe "they can” increase prices and customers will have to accede. SuperOps.ai's philosophy is different.

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Who should your first 3 hires be when starting an MSP?

Startups live and die by the people working for them.

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The SuperOps.ai product and business philosophy

I have always believed that building a startup or a product is a privilege and a responsibility not to be trifled with. When customers and employees put their trust and faith in us, we need to live up to it. Also, the impact that a successful startup can create is immense, for not just the employees and customers but also for the larger community. That is why we want to be mindful of the manner in which we go about creating and scaling SuperOps.ai, both as a startup and as a product. We wanted to be very clear about the philosophy we would follow.

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Launching “Road to 1 Million” resources just for MSPs

There are dreams, and then there are DREAMS. “Road to 1 Million” is one of our DREAMS.

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Kaseya-Datto: A “marriage of convenience”, where customers pay the price

Not all acquisitions are made equal. Some are ideal marriages with synergies made in corporate heaven, while others are back alley deals gotten into for superficial convenience.

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What’s next for your solo MSP?

Is your MSP business getting too big for one person to manage? Time to start working on your business rather than in it.

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Why SuperOps.ai decided to not have a QA team and how we managed to pull it off

Find out how SuperOps.ai gave software developers greater ownership of the feature building process by doing away with a separate Quality Assurance team.

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This International Women’s Day we take the #PledgeForDiversity and to #BreakTheBias. Join us

We at SuperOps.ai wanted to create a meaningful and long term impact this International Women’s Day. We are making a commitment.

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Want to launch a successful MSP? Read this first

So you want to start an MSP business but don’t know where to begin. The high growth potential of the managed services market leaves the industry ripe for disruption but you are probably not the only one who noticed it. Starting and running a business can be equal parts rewarding and daunting in this competitive environment. This post will help you make the right first steps.

SUGGESTED STORIES

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5 ways MSPs can use AI

For decades, Artificial Intelligence was seen as this futuristic entity in science fiction movies that we might see at some point in our lifetimes.

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Why a robust SLA is a direct contributor to MSP success

Set your MSP apart with clear and measured Service Level Agreements you frame with your customers.