MSP

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Reinventing managed services

The pandemic came and changed the dynamics of the world’s business environment. Needless to say, MSPs had to make changes to their operations as well.

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ITOps — what it means and what you should know

IT is the machinery behind any modern company’s services and operations.

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IT asset management and IT documentation — a brief introduction

A present-day MSP manages various kinds of assets in its clients' IT environments.

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Importance of reporting in managing your MSP business

There is a lot to keep track of when managing your MSP. You need to make sure that your service offering is strong and that you are consistently meeting SLAs.

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How MSPs can use Google display ads as their secret marketing weapon

Most advice on online marketing for managed service providers is very prescriptive. They just tell you what to do as if everyone should be doing the same thing.

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MSP experts weigh in on their #1 productivity hack

Productivity and MSPs — it's a match made in heaven. As managed service providers, you're constantly optimizing to improve your clients' productivity.

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What's your biggest MSP pet-peeve? Answers from 20 MSP experts

We all have pet peeves. And the longer you've been in an industry, the more pet peeves you might have.

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Patch management — a quick introduction

A patch is a change to existing software, usually to improve usability and security. It plays an important role in increasing a software product’s longevity and ensures that the product lives up to current standards. Patch management makes the deployment of patches easier.

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How to sell managed services to SMBs

SMBs are no different than their larger counterparts when it comes to innovative technologies: They need them and are growing more dependent on advanced systems to stay competitive.

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Disaster recovery as a service 101

A quality solution for backups is an essential offering as an MSP. Disaster Recovery as a service is a great way to sell those solutions to your clients and make a good margin.

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Having trouble pricing a solution per user? Here's what you need to do.

If you’re a managed service provider there are a lot of different ways to price your services.

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Building your dream team for your MSP business

It's exciting when your MSP starts to grow. It's even more challenging when you realize that you can't do it all yourself.

SUGGESTED STORIES

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Rethinking your decision to join a startup? Here's what you need to know

"SuperOps.ai? I haven't heard of it. Wouldn't it be better to join a big MNC like TCS, CTS, or Wipro?" "Are you sure you'll get your salary on time?" "What if the investors pull the plug and the company shuts shop? Do you have a backup plan?" "You have a family to take care of. Are you sure you want to take up a high-risk opportunity?"

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Why it is never too early to hire a marketer for your startup

The internet is rife with advice on when startups must hire their first marketer.

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Endpoint monitoring and management

As we move forward into 2021, despite all the changes that the WFA (Work from Anywhere) shift has wrought, most of us consider desktops and laptops the most vulnerable targets.