Fully-loaded, not overloaded

PSA for the growing MSP

A PSA that’s easy-to-use, intuitive, and packed with just the features you need.

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The ingredients that make
SuperOps.ai’s PSA delicious!

SERVICE DESK

Proactive support to make your customers go wow

Context-rich ticketing to help you resolve client issues rapidly.

  • Conversational messaging as easy as chat, with the power of email.
  • Rule-based custom workflows or Runbooks to automate repetitive tasks and improve productivity.
  • Easy worklog creation so you bill clients accurately.
  • Kanban view to visualize your tasks better and to stay on top of things, always.

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respond conversationally

visualize

track work

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Make your life easier with SuperOps.ai PSA

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Make your work more productive and your service delivery exceptional

AUTOMATION

Automate your way to super efficiency

Intelligent automation so you are not bogged down by routine tasks.

  • Automatic ticket assignment for better incident identification, triage, and assignment.
  • Event triggers and time triggers to automate the routine parts of dailys ops.
  • Automated invoice generation that you need set up just once.
  • Runbook automation cuts learning curves in half by streamlining replies, tasks, and approvals.

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event triggers

auto-invoicing

RUNBOOKS

Bring predictability to your workflows

Run your processes on autopilot and take the mundane out of repetitive tasks.

  • Reply templates that cut out monotony and speed up response time.
  • Ready-made task list associated with tickets to prevent mistakes.
  • Predefined approval list so techs understand approval flow and exercise due diligence.

reply templates

predefined tasks

We don’t like blowing our own trumpet

quote

We don't use our current built-in Project Management tool due to its non-user-friendly nature. SuperOps.ai's project management tool overcomes the complexity of traditional project management tools

Geeshan Subasingha

NetFusion Designs Inc

CLIENT MANAGEMENT

Build relationships
that last

A well-organized 360° view of all your clients’ information for better communication.

  • Sales inbox so all your client conversations are easily accessible in one place.
  • Contextual client window brings all client-related information in a single view.
  • Billing queue to define billing cycles, prorate, and manage recurring subscription items.

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communicate

contextualize

PROJECT MANAGEMENT

Manage projects at scale with ease

Visualize, collaborate, and execute projects seamlessly.

  • Easily prioritize tasks, and plan and manage tasks and milestones like a pro.
  • Drive collaboration by getting stakeholders to add comments, attachments, due dates, and more directly to task cards.
  • Save and reuse task templates so projects move at warp speed.

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zoom out

strategize

CONTRACTS & INVOICING

Uncomplicate your invoicing

Customizations & automations take the pain out of building contracts & raising invoices.

  • Maintain an organized list of the diverse services you offer with an in-built service catalog.
  • Set an invoice cadence, and prorate, modify, and approve charges along with the rest of your worklog items.
  • Flexible and intuitive contracts - set conditions, associate multiple SLAs, blacklist items, and more.
  • Powerful invoice management with invoice schedule, site-specific invoices, invoice edit/delete/void, and more.

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inventory

invoice

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A PSA so powerful you'd 
think it's ridiculous

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But hey, why not try it for yourself?

closeThank You

Thanks for joining our pilot program! We're super stoked!

One of us will get in touch with you in the next 24 hours to talk about the next steps.