Technician-first service desk to drive
up your productivity

Looks like a modern messaging app but works like a service desk. Every ticket comes packed with all the details and context you need to resolve more clients' issues faster.


You can create requests on behalf
of your clients, assign and reply
to them. You can even add ticket followers to keep your them
in the know.


Our rich HTML editor lets you format your responses, attach documents, files, just like you would in your email.


Intelligent triaging automates
ticket assignment to the right technician based on the subject
line or the mailbox they arrive to.