We don't use our current built-in Project Management tool due to its non-user-friendly nature. SuperOps.ai's project management tool overcomes the complexity of traditional project management tools
NetFusion Designs Inc
Looks like a modern messaging app but works like a service desk. Every ticket comes packed with all the details and context you need to resolve more clients' issues faster.
You can create requests on behalf of your clients, assign and reply to them. You can even add ticket followers to keep your them in the know.
Our rich HTML editor lets you format your responses, attach documents, files, just like you would in your email.
Intelligent triaging automates ticket assignment to the right technician based on the subject line or the mailbox they arrive to.
One of us will get in touch with you in the next 24 hours to talk about the next steps.