A sneak peek at what's up and out in SuperOps.ai.

Monitor and manage Linux devices on SuperOps.ai.

Get insights into client assets, identify upsell/replacement opportunities, proactively manage asset lifecycles.

Get email notifications, such as tickets and alerts, as notifications right within the app.

Start remote sessions with SuperOps.ai's mobile app and resolve issues on the go.

Technicians can swiftly create invoices straight from tickets or projects, skipping the audit queue.

Flexible subscription and invoicing schedules with filterable audit and billing queues.

View client-wise top debts, average days to payment, ageing reports, and more.

Platform enhancement to reduce script execution times.

Web and mobile widgets for technicians to track time from wherever they are, be it another website or field site. Real-time dashboards for managers to optimize tech utilization on the go.

Real-time monitoring of network devices, such as printers, routers, switches, and other devices that support SNMP.

Downloadable PDF reports for asset activity, asset health, and executive summaries. Schedule-based report delivery to managers and MSP owners.

Calendar integration for scheduling appointments.

Alternative Payments integration for smoother payments, two-way sync with Quickbooks and Xero for streamlined accounting, and more.

Optimizing the user experience for policy management. More enhancements including ad-hoc patch scanning and software installation.

View ticket details and properties in the ticket list view, pin ticket columns. Show, hide, and search ticket properties. Track and reduce agent collisions, auto-refresh ticket views, view ticket audit logs, and print tickets.

View standalone tasks and work logs at a task level.

View tasks and projects on mobile.

Splashtop premium with features such as session recording, multi-monitor support, and concurrent sessions.

Centralized platform for managing technicians, tickets, projects, etc., for optimized resource allocation.

Optimize technician routes, reduce travel times, and handle more customer requests with increased efficiency using automation and real-time updates.

Discover, monitor, and manage network devices that support SNMP.

Emsisoft integration for advanced endpoint scanning and protection against malware. Enhanced EDR with Webroot and BitDefender integrations.

Deeper integration with Acronis for full-feature data backup, recovery, and protection.

Contracts bundling, multiple invoice schedules, contract application, automated reconciling of subscriptions based on usage.

Optimizing invoicing and quote links

Get notifications from MS Teams on SuperOps.ai.

Improved CSAT (Customer Satisfaction Score) tracking mechanism for optimized feedback collection and analysis. Help desk automation for faster resolution times.

Report dimensions are automatically optimized for viewing on large monitors.

View all executed scripts on a single dashboard.

Get business insights on time saved, increase in billable hours, and revenue growth.

Value-driven reports, self-service capabilities, and more.