Sourav Borah

Content Marketer

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AUTHOR STORIES

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Does your MSP use an IT helpdesk? Well, it should.

Building long-lasting customer relationships isn't easy.

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Sales and tech—MSP industry's dynamic duo

Dynamic duos are an integral part of pop culture and history in general.

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Getting started with AIOps for MSPs

Artificial intelligence or AI has become much more than a buzzword in the IT industry over the last few years.

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MSP marketing, powered by communication and commitment

Marketing—this word is akin to a fever dream for a lot of managed service providers out there.

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Reinventing managed services

The pandemic came and changed the dynamics of the world’s business environment. Needless to say, MSPs had to make changes to their operations as well.

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ITOps — what it means and what you should know

IT is the machinery behind any modern company’s services and operations.

Stay up-to-date on all things SuperOps.ai